CloudTalk
AI-powered cloud phone system for sales and customer support teams.
Pricing
Pricing Model
Subscription Per User
Free Version
Not AvailableQuick Facts
- Founded
- 2016
- Headquarters
- 26 Wellington St E Suite 900, Toronto, ON M5E 1S2, Canada
- Website
- Visit Website
Features
About CloudTalk
CloudTalk is a cloud-based business calling and contact center platform that helps sales and support teams manage calls, improve customer communication, automate workflows, and connect phone conversations with CRM systems. It provides VoIP calling, call routing, analytics, AI voice solutions, call monitoring, and integrations with popular business tools.
Detailed Specifications
Comprehensive technical details and feature comparison data for CloudTalk
Pricing
Additional Specifications
- Compliance
- GDPRHIPAASOC 2
- FreePlan
- No
- Quality Score
- 91
- Specs Enriched
- Yes
- APIAvailable
- Yes
- Category
- Customer Communication
- Best For
- Sales teams, customer support teams, call centers, startups, and growing businesses needing a scalable cloud phone system with CRM integrations and AI-powered calling.
- Supported Channels
- Voice CallsSMSWhatsAppFax
- FreeTrial
- Yes
- Primary Intents
- Cloud Phone SystemVoIP CallingCall Center ManagementCustomer SupportSales CallingAI Voice AutomationCRM Calling IntegrationCall AnalyticsOutbound DialingInbound Call Management
- Target Audience
- Sales TeamsCustomer Support TeamsCall CentersSaaS CompaniesEcommerce BusinessesSMBsEnterprise TeamsRemote Teams
- Integrations
- SalesforceHubSpotZendeskPipedriveZoho CRMGongZapierFreshdeskHelp ScoutIntercomMicrosoft Teams
- Security
- Role-Based PermissionsSSOCall Recording ControlsData Protection ControlsEnterprise Security Features
- SubCategory
- Cloud Contact Center & VoIP
- Key Features
- Cloud PBXInbound Call CenterOutbound Call CenterBusiness Phone SystemInternational Phone NumbersCall RecordingCall RoutingInteractive Voice Response (IVR)Call QueuesCall Flow DesignerCall MonitoringCall AnalyticsAgent ReportingPower DialerSmart DialerClick-to-CallSMS MessagingWhatsApp Business MessagingAI Voice AgentsAI ReceptionistConversation IntelligenceWorkflow AutomationReal-Time Dashboards
- Deployment
- Cloud SaaSWeb ApplicationMobile Application
- Plans
- Item 1NameStarterPrice€25/user/month annualBest ForSmall teamsFeaturesBusiness callingCall queuesCall recordingBasic analyticsLocal numbersItem 2NameEssentialPrice€29/user/month annualBest ForGrowing teamsFeaturesAdvanced routingWorkflow automationCRM integrationsAdvanced analyticsItem 3NameExpertPrice€49/user/month annualBest ForAdvanced sales and support teamsFeaturesPower DialerLive call monitoringCustom dashboardsSalesforce ecosystemAdvanced integrations
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