Compare CloudTalk
Details side-by-side comparison of CloudTalk against top competitors.
Detailed Comparison
CloudTalk
AI-powered cloud phone system for sales and customer support teams.
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AI-powered contact center software for sales and customer support teams.
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Pricing
| Model | Subscription Per User | Subscription Based |
| Starting Price | €25/user/month billed annually | $300/month |
| Has Free Version | No | No |
| Has Free Trial | No | |
| Features | Cloud CallingCall RecordingCall RoutingCall AnalyticsCRM IntegrationsMobile Apps | Call Center ServerInteractive Voice ResponseCall RecordingReporting and AnalyticsText MessagingBasic Integrations |
Other Specifications
| Compliance | GDPRHIPAASOC 2 | GDPRHIPAA Support |
| FreePlan | No | No |
| Quality Score | 91 | 90 |
| Specs Enriched | ||
| APIAvailable | ||
| Category | Customer Communication | Customer Support & Contact Center |
| Best For | Sales teams, customer support teams, call centers, startups, and growing businesses needing a scalable cloud phone system with CRM integrations and AI-powered calling. | Sales teams, customer support teams, call centers, BPOs, enterprises, and businesses looking to automate communication using AI and cloud contact center technology. |
| Supported Channels | Voice CallsSMSWhatsAppFax | Voice CallsSMSWhatsAppEmailLive ChatSocial Messaging |
| FreeTrial | No | |
| Primary Intents | Cloud Phone SystemVoIP CallingCall Center ManagementCustomer SupportSales CallingAI Voice AutomationCRM Calling IntegrationCall AnalyticsOutbound DialingInbound Call Management | AI Contact CenterCall Center AutomationCustomer Support AutomationSales AutomationVoice AICall AnalyticsOutbound CallingInbound Call ManagementCRM IntegrationOmnichannel Communication |
| Target Audience | Sales TeamsCustomer Support TeamsCall CentersSaaS CompaniesEcommerce BusinessesSMBsEnterprise TeamsRemote Teams | Sales TeamsCustomer Support TeamsCall CentersBPO CompaniesEnterprise Support TeamsHealthcare OrganizationsReal Estate CompaniesFinancial ServicesRetail Businesses |
| Integrations | SalesforceHubSpotZendeskPipedriveZoho CRMGongZapierFreshdeskHelp ScoutIntercomMicrosoft Teams | SalesforceHubSpotZoho CRMPipedriveZapierCRM SystemsCustom Integrations |
| Security | Role-Based PermissionsSSOCall Recording ControlsData Protection ControlsEnterprise Security Features | Cloud InfrastructureCall EncryptionRole-Based AccessAccess Controls |
| SubCategory | Cloud Contact Center & VoIP | AI Contact Center Platform |
| Key Features | Cloud PBXInbound Call CenterOutbound Call CenterBusiness Phone SystemInternational Phone NumbersCall RecordingCall RoutingInteractive Voice Response (IVR)Call QueuesCall Flow DesignerCall MonitoringCall AnalyticsAgent ReportingPower DialerSmart DialerClick-to-CallSMS MessagingWhatsApp Business MessagingAI Voice AgentsAI ReceptionistConversation IntelligenceWorkflow AutomationReal-Time Dashboards | AI Voice BotAI ChatbotAI Auto DialerPredictive DialerPower DialerAI Speech AnalyzerCall RecordingCall MonitoringCall RoutingInteractive Voice Response (IVR)Inbound Call QueuesQueue CallbackCall TranscriptionAI Call SummariesLead ScoringLocal Caller IDVoicemail DropBulk SMS MessagingOmnichannel MessagingWorkflow AutomationAgent AssistReal-Time Reporting |
| Deployment | Cloud SaaSWeb ApplicationMobile Application | Cloud SaaSWeb Application |
| Plans | Item 1NameStarterPrice€25/user/month annualBest ForSmall teamsFeaturesBusiness callingCall queuesCall recordingBasic analyticsLocal numbersItem 2NameEssentialPrice€29/user/month annualBest ForGrowing teamsFeaturesAdvanced routingWorkflow automationCRM integrationsAdvanced analyticsItem 3NameExpertPrice€49/user/month annualBest ForAdvanced sales and support teamsFeaturesPower DialerLive call monitoringCustom dashboardsSalesforce ecosystemAdvanced integrations | - |
| Supported Industries | - | SalesCustomer ServiceHealthcareReal EstateFinanceEducationRetailTelemarketing |
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