Compare Zonka Feedback
Details side-by-side comparison of Zonka Feedback against top competitors.
Detailed Comparison
Zonka Feedback
AI-powered customer feedback and experience management platform.
Customer ExperienceFeedback ManagementSurvey Software
Lusha
B2B sales intelligence platform with verified contacts, company data, and buying signals.
Sales IntelligenceB2B DataLead Generation
Pricing
| Model | Subscription Based | Credit-Based Subscription |
| Starting Price | N/A | Free plan available |
| Has Free Version | No | |
| Has Free Trial | - | |
| Features | Unlimited SurveysNPS TrackingCSAT TrackingFeedback DashboardSurvey TemplatesMulti-Channel Feedback CollectionAnalytics ReportsIntegrations | 40 Free Credits Per MonthContact SearchChrome ExtensionBasic CRM IntegrationsEmail RevealPhone Number Reveal |
| Has FreeTrial | - |
Other Specifications
| Integrations | SalesforceZendeskFreshdeskIntercomGoogle ReviewsApp StoreGoogle Play StoreZapierMicrosoft TeamsSlackREST APIWebhooksCSV Import | SalesforceHubSpotPipedriveBullhornZapierClayMakeGoogle WorkspaceMicrosoft Outlook |
| FreePlan | No | |
| Specs Enriched | ||
| SubCategory | Feedback Analytics & Survey Platform | B2B Contact Data & Lead Generation |
| Best For | Businesses, enterprises, CX teams, product teams, healthcare organizations, retail brands, and service companies looking to collect customer feedback and convert insights into actions. | Sales teams, recruiters, marketers, agencies, and RevOps teams that need verified business contacts, prospect discovery, and CRM enrichment. |
| Primary Intents | Customer Feedback CollectionCustomer Experience ManagementVoice of CustomerSurvey ManagementNPS TrackingCSAT TrackingCES TrackingFeedback AnalyticsCustomer Journey AnalyticsFeedback Automation | Lead GenerationB2B ProspectingEmail FindingContact DiscoverySales IntelligenceCRM EnrichmentBuyer IntentAccount IntelligenceOutbound SalesRecruiting Intelligence |
| Target Audience | CX TeamsCustomer Success TeamsProduct ManagersMarketing TeamsRetail BusinessesHealthcare OrganizationsFinancial ServicesHospitality BusinessesEnterprise Organizations | Sales TeamsMarketing TeamsRecruitersRevenue Operations TeamsBusiness Development TeamsStartupsAgenciesEnterprise Organizations |
| FreeTrial | ||
| Security | Data EncryptionRole-Based Access ControlSingle Sign-OnEnterprise Security ControlsISO 27001 Certified Infrastructure | SOC 2 ComplianceISO Certified SecurityPrivacy ControlsData Governance |
| Supported Channels | EmailSMSWhatsAppWebsiteMobile AppKioskQR CodeOffline SurveysIn-App Feedback | - |
| Industries | HealthcareRetailBankingFinancial ServicesHospitalityEducationSaaSTravelAutomotive | - |
| APIAvailable | ||
| Category | Customer Experience Management | Sales Intelligence |
| Key Features | AI Feedback IntelligenceCustomer SurveysNPS SurveysCSAT SurveysCES SurveysFeedback FormsSurvey TemplatesMultichannel Feedback CollectionEmail SurveysSMS SurveysWhatsApp SurveysWebsite FeedbackIn-App FeedbackOffline SurveysKiosk SurveysQR Code SurveysReal-Time Feedback DashboardSentiment AnalysisThematic AnalysisAI Feedback InsightsRole-Based DashboardsFeedback Workflow AutomationCase ManagementCustomer Feedback ReportsAlerts and NotificationsWhite Label SurveysMultilingual Surveys | Verified Business EmailsDirect Dial Phone NumbersCompany ProfilesContact DatabaseProspect SearchAI-Powered List BuildingBuying SignalsCRM Data EnrichmentChrome ExtensionLinkedIn ProspectingCSV ExportLead Management WorkspaceEmail SequencesSales EngagementConversation IntelligenceAPI AccessWebhooksMCP Connectors |
| Compliance | GDPRHIPAAISO 27001:2022 | GDPRCCPASOC 2 Type IIISO 27001ISO 27701 |
| Deployment | Cloud SaaSWeb ApplicationMobile Applications | Cloud SaaSChrome ExtensionAPI PlatformWeb Application |
| Quality Score | 91 | 91 |
| Supported Data | - | Business EmailsMobile NumbersCompany InformationJob TitlesCompany SizeIndustry DataBuyer Signals |
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