WATI
WhatsApp Business API platform for marketing automation, customer support, and conversational commerce.
Pricing
Pricing Model
Subscription + Usage Based
Free Version
Not AvailableQuick Facts
- Founded
- 2016
- Headquarters
- N/A
- Website
- Visit Website
Features
About WATI
WATI is a WhatsApp Business API-based customer communication platform that helps businesses automate conversations, run WhatsApp campaigns, build chatbots, manage customer support teams, and integrate WhatsApp with CRM and ecommerce workflows.
Detailed Specifications
Comprehensive technical details and feature comparison data for WATI
Pricing
Additional Specifications
- Deployment
- Cloud SaaSWeb Application
- SubCategory
- WhatsApp Business API & Marketing Automation
- Primary Intents
- WhatsApp MarketingCustomer Support AutomationWhatsApp ChatbotsBroadcast CampaignsConversational CommerceLead GenerationCRM AutomationCustomer EngagementBusiness Messaging
- Security
- Role-Based Access ControlSecure WhatsApp Business API InfrastructureUser Permissions
- Quality Score
- 91
- Target Audience
- Ecommerce BusinessesD2C BrandsSaaS CompaniesMarketing TeamsCustomer Support TeamsSales TeamsSMBsEnterprises
- Compliance
- Meta WhatsApp Business Platform ComplianceGDPR
- Supported Channels
- WhatsAppInstagramFacebook MessengerWhatsApp Business Calling
- APIAvailable
- Yes
- Specs Enriched
- Yes
- Category
- Customer Communication
- Best For
- Businesses, ecommerce brands, SaaS companies, support teams, and marketing teams looking to automate WhatsApp communication and customer engagement.
- Key Features
- Official WhatsApp Business APITeam InboxWhatsApp Broadcast CampaignsNo-Code Chatbot BuilderAI ChatbotCustomer SegmentationAutomated WorkflowsMessage TemplatesLead CaptureShared Team InboxAgent AssignmentConversation ManagementAnalytics DashboardWhatsApp Catalog SupportShopify IntegrationCRM IntegrationsAPI AccessWebhooksAutomation Triggers
- Supported Use Cases
- Customer SupportMarketing CampaignsOrder NotificationsLead QualificationAbandoned Cart RecoveryAppointment RemindersCustomer SurveysSales Automation
- FreePlan
- No
- FreeTrial
- Yes
- Integrations
- ShopifyHubSpotSalesforceZapierGoogle SheetsWooCommerceZoho CRMFreshdesk
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